Shoppex
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Fraud Shield.
Ban Radar.
Chargeback Shield.

Fraud Shield checks buyers before they pay, Chargeback Shield answers disputes with proof from your own orders, and Ban Radar watches your dispute rate.

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Why we stopped them: stopped checkouts grouped by reason, from your blocklist and repeated failed payments to VPN or proxy, too many checkouts from one buyer and a high risk score
No feeChargeback Shield is on Free and Business, with no success fee when a dispute is won.
16Block types in the Blocklist, from email and IP range to device and card fingerprint.
0.75%The dispute rate where Ban Radar calls a payment account high risk, once it has 100 settled payments in 90 days. It warns you at 0.4%.
Fraud Shield

Sixteen ways to refuse an order.

Fraud Shield scores orders for risk from 0 to 100 and blocks repeated failed payments out of the box. The rest is yours to switch on: a risk ceiling per product, and a blocklist that reaches the network, the device and the card.

Email, domain, disposable email, Discord ID, IP address, IP range, country, city, ISP, ASN, VPN, Tor, hosting, user agent, device fingerprint and card fingerprint.

  • Allowlist first

    Allow a trusted buyer by email, IP, IP range or device, and they pass every block.

  • Auto block

    Pick a failed-payment count and a window in minutes. Fraud Shield then blocks the email, IP and device behind them.

  • Check a buyer

    Paste an email, IP or device and see whether a blocklist rule or a risk signal would stop them, without blocking anyone.

The Blocklist: a domain, an email blocked after failed payments, an IP range of Tor exit nodes, a device, an email blocked after a PayPal dispute and a country list, with who added each one and its state
Chargeback Shield

Chargebacks run on a deadline. Chargeback Shield gets there first.

When Stripe or PayPal opens a dispute, Chargeback Shield builds the file from your own order data: the delivery, what the buyer opened afterwards and the IP it came from.

  • It answers for you

    Automatic by default. Turn it off to approve each case yourself. If you forget, a complete file still goes out 24 hours before the deadline.

  • Small ones can go

    Set a limit and Chargeback Shield accepts the disputes under it instead of fighting them. Off until you set one.

  • Fraud warnings first

    When a buyer's bank flags a Stripe payment as fraud, it can refund on the spot, up to a cap you set. Off by default.

The evidence Chargeback Shield stages for a PayPal dispute: the key emailed to the buyer, the key page opened from the same address as checkout, and the note PayPal receives
Ban Radar

Watch your dispute rate every day.

Ban Radar checks your Stripe and PayPal dispute rates daily. Once an account has 100 settled payments in 90 days, it warns you at 0.4%, calls 0.75% high risk and can tighten checkout for you.

Account Health: the PayPal dispute rate over 90 days with its trend, and the Protection rules that step-up and block modes switch on: 3D Secure on cards, no VPN or proxy buyers, no high-risk connections and a limit on repeat buyers
  • It ships watchingMonitoring is on. Automatic protection and checkout protection are off until you turn them on.
  • Step-up and BlockStep-up asks Stripe card buyers for 3D Secure and refuses VPN, proxy and high-risk connections. Block adds a limit on repeat orders.
  • Crypto is never checkedStep-up and Block do not apply to crypto payments.
Your account

Know who is signed in.

Sign in with a passkey, or back your password with an authenticator code, see every device that is signed in, and sign the others out.

  • Passkeys and two-factor

    Sign in with your fingerprint, face or device PIN. Two-factor adds an authenticator code to password and social sign-ins, with backup codes.

  • A new sign-in emails you

    When your account signs in from an address it has not seen. After ten known addresses it pauses the alerts and says so.

  • API keys on a short list

    Limit a Developer API key to the addresses you list. Anything else is refused.

Your devices: Chrome on macOS marked This device and Safari on iOS, each with its IP address, when it was last active and its status
Never held

What Shoppex never holds.

Three things that stay with you or your payment provider.

  • Your buyers' card numbers

    Card and equivalent payment credentials are handled by your payment providers. Shoppex does not store them.

  • Your wallet keys

    The Shoppex Wallet's spending seed is encrypted on your device. Shoppex keeps only that encrypted backup, so it cannot decrypt it and cannot move your coins.

  • Your sale proceeds

    Buyers pay your own Stripe, PayPal or wallet. There is no payout step, because Shoppex holds no sale proceeds.

FAQ

Security questions.

Does Fraud Shield block buyers by default?

Only after repeated failed payments, which the auto block stops out of the box. The rest is yours to switch on: a risk ceiling per product (it ships at 100, which is off), the blocklist, and the VPN and Tor switches. An allowlist match passes every block.

Does Chargeback Shield win every dispute?

No, and nobody can promise that. It builds the file from your order data and sends it before the deadline. The bank or PayPal decides.

What happens when proof is missing?

When a buyer says they never got the product, Chargeback Shield needs a verified delivery event. Without one, the case waits for you and says what is missing.

Does Ban Radar change my checkout on its own?

Not until you let it. It ships watching your dispute rate, with automatic protection off and checkout protection off.

Your Stripe and PayPal dispute rates in one place.

Ban Radar is on by default and checks each one every day. Open Fraud in your dashboard to see them.

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